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Terms & Conditions

The Website Owner, including subsidiaries and affiliates ‘desialmaree.com’  or “we” or “us” or “our” provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

Terms & Conditions

Welcome to desialmaree.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ‘desialmaree’ relationship with you in relation to this website. The term ‘desi almaree’ or ‘desialmaree’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 205, Prestige Industrial Estate, Bawdi Cross Lane, Off Marve Road, Orlem, Malad West, Mumbai 400064. India. The term ‘you’ refers to the user or viewer of our website.The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this website may give rise to a claim of damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without `{`business name`}`’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

General Conditions of Sale

For order validation, customer will be required to provide his or her signature, irrevocable consent and proof of contract and acknowledgement of prices. The customer is immediately responsible for the articles upon reception and assumes any risk of loss, damage or destruction that may occur after delivery. The customer expressly acknowledges that the Company has provided all necessary information and indications related to his or her order. Order is shipped directly to the address specified by the customer.

Return Policy

No article can be returned or exchanged without consensual agreement between the customer and Company. In case of any item(s) to be returned, return charges and responsibility remain on your side; in case of return we do not refund shipping cost, extra cost can be added to cover real shipping cost. The item must be returned in its perfect initial condition (we do not refund any damaged item) The item should be returned using insured shipping WITH TRACK-ABLE NUMBER as it remains the customer’s responsibility to get sure we effectively receive the parcel. Our collection owes its originality and beauty to the artisanal quality of our materials and the natural processes that our artisans use. Occasional irregularities or variations in the weave, the designs or the colour and size of the products are a result of traditional handcrafting and are a completely normal and natural occurrence and thus cannot be deemed defective. (Please note: In order to maintain the product as well as possible, we invite you to follow the product Care information available on our website.)

Shipping & Delivery Policy

‘desialmaree.com’ is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sundays & Public holidays. Your purchase will be shipped through a reliable courier partner. We ship worldwide. Our international shipping charges vary with the size.While unusual, as the recipient, you are liable for all octroi/duties and any form of bureaucratic surcharges levied by the country and state you are in. Orders are dispatched within 7 working days from the time of your placing the order. Most orders are delivered within 7 to 10 working days. For International shipping, please allow up to 2 weeks for your package to arrive. Some areas may take longer depending on customs.Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

Cancellation Policy

If you cancel your order before your product is shipped, we will not ship your product, but it will reflect in your account & you can always shop for that amount later. If product is shipped, it cannot be cancelled.

Privacy Policy

‘desialmaree.com’ is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement. ‘desialmaree.com’ may change this policy from time to time by updating this page.

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below: Email us at: info@desialmaree.com The information contained in this website is for general information purposes only. Every effort is made to keep the website up and running smoothly. However, desialmaree.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Product Care Information

One should feel proud in wearing handwoven / handcrafted products as it is one’s contribution, encouragement and respect towards the hardworking weavers / artisans who take tremendous efforts to create these exquisite products. The subtle variations in colour, texture and finish are intrinsic to handcrafted products. Wash Care suggestions: Preferably Dry clean or Hand wash separately in cold water Do not dry in direct sunlight Do not soak in water for too long Do not use fabric softeners or starch (unless required for few cotton products) In order to maintain the brilliance of the colour and lustre do not use harsh detergents

Payment

All references to Rupee on this website are in Indian currency. Indian prices are different to International prices due to taxes/duties, and the laws of the countries they have been bought from. In cases of International shipping, prices may vary when logging into the site from different postal codes and locations. Prices are subject to change at any time, without any notifications. All rights to change prices are reserved by Desi Almaree. Prices of products available at retail outlets are only available within India. No product can be sold for Indian prices outside the country. Once you arrive at the Payment page during Checkout, be sure to review your Order Summary i.e. your Product and Shipping Address before you click on “Payment Options”. You can also choose to avail of the Promotion Code, Discount Code or use your Store Credit. You can click back to make adjustments at any time.If everything seems fine, click “Payment Options” to make the final payment. Payment options : We accept the following forms of payment: Credit Card Debit Card Net-Banking